Image Source : China Visual

BEIJING, November 14 (TMTPOST) — China's courier sector this year handled 552 million parcels on the first day of the Nov 11 Online Shopping Spree, a decline of 20.69% from last year, according to the data released by the State Post Bureau.

Although various e-commerce platforms have not officially disclosed gross merchandize volume (GMV) data this year, the overall sales still hit 1,115.4 billion yuan ($157.84 billion).

The parcel volume during this year's online shopping event is lower than last year. The State Post Bureau data show that in November 2021, the courier sector handled 11.33 billion pieces in total, a year-on-year increase of 16.5%. Business income reached 107.49 billion yuan ($24.12 billion), a year-on-year increase of 12.0% year. During the 2021 Nov 11 online shopping carnival (November 1-16), the national postal and express enterprises received a total of 6.8 billion parcels.

With the opening of the 2022 Nov 11 online shopping carnival, the courier industry's year-round performance competition is also turning white-hot. On November 1, ZTO Express, YTO Express, and Yunda Holding announced that they had collected more than 100 million parcels. Express Mail Service announced handling 60 million parcels that day. STO Express also dealt with more than 60 million parcels.

Due to the surge in express business in the peak season of the industry, the complaint rate of express service also rose significantly in November, with a 29.8% increase from last month and a 62.9% increase from last year.

From January to November, the national online retail sales reached 1187.49 billion yuan ($168.04 billion), an increase of 15.4% year on year. The online retail sales of physical goods were 980.56 billion yuan ($138.76 billion), an increase of 13.2% year on year, accounting for 24.5% of the total retail sales of consumer goods, up by 0.8 percentage points over the January-October period.